Soft Industrial Co., Ltd. respects your privacy and is committed to protecting personal information provided through our website and business communications. This Privacy Policy explains how we may collect, use, and protect information when you visit our website or contact us regarding our products and sourcing services.
Information We May Collect
When you contact us by email, telephone, LINE, or other communication channels, we may receive information such as your name, company name, telephone number, email address, product requirements, specifications, quantities, and other information you choose to provide.
How We Use Your Information
We may use the information provided to respond to enquiries, evaluate product requirements, prepare quotations, coordinate samples and testing, arrange sourcing and supply, communicate about orders and deliveries, and provide customer support.
Website Data and Cookies
Our website may use cookies and standard website technologies to support website functionality, security, performance, and understand how visitors use the website. Information collected through these technologies may include browser type, device information, pages visited, and general usage information.
Sharing of Information
We do not sell personal information. Information may be shared with service providers, suppliers, logistics partners, or other parties when reasonably necessary to respond to enquiries, evaluate product requirements, provide requested services, or comply with applicable legal requirements.
Data Security and Retention
We take reasonable measures to protect information from unauthorized access, loss, misuse, or disclosure. Information is retained only for as long as reasonably necessary for business, contractual, legal, or regulatory purposes.
Your Rights
You may contact us to request access to, correction of, or other appropriate action regarding personal information you have provided to us, subject to applicable laws and legal requirements.
Contact Us
If you have questions about this Privacy Policy or the handling of your personal information, please contact Soft Industrial Co., Ltd. at sales@softindustrialthailand.com or Tel. +66 93 589 6111 / +66 93 579 9298.
Last updated: September 2026